Handle the complexity of modern referrals with one centralized tool.
Replace siloed spreadsheets and constant email check-ins with structured workflows built to manage high-expectation referrals from digital platforms, employers, and care networks.
Some partners need faster access. Others expect updates. And your team is juggling it all with inboxes and spreadsheets.
Referrals managed in inboxes and spreadsheets.
SLAs tracked manually or not at all.
Little insight into referral source quality.
Centralized, partner-tagged referrals with routing logic
SLA timelines are set, monitored, and alert the team
See which partners drive volume, speed, and value
Know exactly who sent the referral and what they expect. Hatch tags and helps route each referral based on its source.
What you can do:
Some partners expect next-day access. Others want updates within hours. Hatch helps you deliver on every agreement without dropping the ball.
What you can do:
No more wondering if a referral was seen or converted. Hatch gives you full visibility from intake to outcome.
What you can do:
Tracks every referral’s status, timeline, and outcome. You can use that data to improve operations, report back to partners, and decide where to grow next.
Create "Hatchways" to generate referrals from specific partners. Every referral flows automatically into the right partner referral workflow, with the source and expectations already attached.