Referral Management for Specialty Care

Hatch automates your inefficient referral workflows.

Hatch automates your inefficient referral workflows.

Cut processing time by 60% and manage every referral from intake to insight.

Trusted by leading specialty care groups

Trusted by leading specialty care groups

Our Results

More efficient process. More productive staff.

More efficient process. More productive staff.

More efficient process. More productive staff.

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Faster time to close

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Staff productivity

The Problem

Referral management is still broken. The EHR isn’t built for this.

Referral management is still broken. The EHR isn’t built for this.

Referral management is still broken. The EHR isn’t built for this.

51% of time is spent on intake and repetitive follow-up¹

51% of time is spent on intake and repetitive follow-up¹

50% of referrals are never completed²

50% of referrals are never completed²

Referrals received

Referrals completed

Referrals received

Referrals completed

Referrals received

Referrals completed

69% of patients would switch providers for a better experience³

69% of patients would switch providers for a better experience³

Our Solution

One platform to work every referral.

One platform to work every referral.

One platform to work every referral.

What You Can Do

Manage the whole process from intake to insight.

Manage the whole process from intake to insight.

Manage the whole process from intake to insight.

Automate document processing with AI

Automate document processing with AI

Automate document processing with AI

Human-in-the-loop AI eliminates manual data entry.

Human-in-the-loop AI eliminates manual data entry.

Centralize every referral workflow

Centralize every referral workflow

Centralize every referral workflow

One queue to replace inboxes, spreadsheets, paper notes, and portals.

One queue to replace inboxes, spreadsheets, paper notes, and portals.

Patient #13831

Message patients securely

Message patients securely

Message patients securely

Update and coordinate with patients without picking up the phone.

Update and coordinate with patients without picking up the phone.

Keep partners updated

Keep partners updated

Keep partners updated

Close the loop and give partners visibility into their referrals.

Close the loop and give partners visibility into their referrals.

Track progress across every status

Track progress across every status

Track progress across every status

Spot stalled referrals before they become lost revenue.

Spot stalled referrals before they become lost revenue.

Why Hatch

Purpose-built for referrals.

Purpose-built for referrals.

Why Hatch

Purpose-built for referrals.

Referral-first architecture.

Referral-first architecture.

The referral is a true record in Hatch—not a scattered mix of documents and orders in the EHR.

Bidirectional EHR integration.

Bidirectional EHR integration.

Changes in Hatch sync to the EHR. Your EHR stays the system of record.

A great experience for everyone.

A great experience for everyone.

Automated updates keep patients informed and close the loop with referring partners—without more phone calls.

Trusted by leading specialty care groups

Trusted by leading specialty care groups

“Hatch has created real efficiencies inside our practice and a better experience on both sides, for the partner sending the patient, the patient, and our care teams.”

“Hatch has created real efficiencies inside our practice and a better experience on both sides, for the partner sending the patient, the patient, and our care teams.”

Troy Simonson

CEO, Proliance Surgeons

Scale referral operations without adding staff.

Scale referral operations without adding staff.

Scale referral operations without adding staff.

Frequently Asked Questions

Frequently Asked Questions

What is a Hatch?

Hatch is a referral management platform built for specialty care. It automates the full referral lifecycle so practices can process referrals faster with less manual work. Hatch integrates directly with your EHR and keeps it as the system of record.

Who is Hatch built for?

Specialty care practices and health systems that manage high volumes of inbound referrals. If your team is processing referrals across fax machines, spreadsheets, and EHR work queues, Hatch replaces that patchwork with one platform.

What problems does Hatch solve for specialty care groups?

Referral intake takes too long, too much is manual, and leadership has no visibility into what's working. Hatch automates document processing, centralizes the workflow, handles patient and partner communication, and surfaces where referrals stall or fall out of the pipeline.

How is Hatch different from referral management in my EHR?

EHRs treat referrals as a scattered mix of documents and orders. There's no single referral record you can track from intake to close. Hatch is built around the referral as a first-class object with its own lifecycle, status, and communications.

Does Hatch integrate with my EHR?

Yes. Hatch connects bi-directionally with your EHR. It creates patient charts, syncs documents, and pushes status updates. Your EHR stays the system of record.

Is Hatch secure and HIPAA-compliant?

Yes. Hatch is fully HIPAA-compliant with encrypted data in transit and at rest. Patient messaging is encrypted end to end.

+1 (888) 220 4781

contact@hatchcare.com

1 Burton Hills Blvd Suite 300 Nashville, TN 37215

Hatch Copyright © 2026

¹ Hatch Time Study

² Consultants' and referrers' perceived barriers to closing the cross-institutional referral loop, Tegria

³ The Harris Poll

+1 (888) 220 4781

contact@hatchcare.com

1 Burton Hills Blvd Suite 300 Nashville, TN 37215

Hatch Copyright © 2026

¹ Hatch Time Study

² Consultants' and referrers' perceived barriers to closing the cross-institutional referral loop, Tegria

³ The Harris Poll

+1 (888) 220 4781

contact@hatchcare.com

1 Burton Hills Blvd Suite 300 Nashville, TN 37215

Hatch Copyright © 2026

¹ Hatch Time Study

² Consultants' and referrers' perceived barriers to closing the cross-institutional referral loop, Tegria

³ The Harris Poll