The referrals that come with strings attached.
Care navigation platforms and digital health companies steer millions of referrals each year. With Hatch, your practice becomes their go-to by offering fast-track access, real-time updates, and clear proof of value
Digital aggregators and employer-backed navigators now shape where millions of patients go. These partners prioritize SLAs, transparency, and outcomes. And they drop specialists who can’t deliver.
Bottom line: employers are actively shopping for provider partners who can reduce high-cost specialty claims and prove it with data.
They filter partners by hard numbers. Missing the mark risks being moved off the panel.
Most navigators require a consult within 48 hours. The national wait is roughly a month.5
Faxed updates don’t cut it—live status feeds are table stakes.6
Navigators favor specialists with proven protocols that reduce spend by thousands per case.7
• Staff toggle across portals, PDFs, and email—turning simple referrals into 20-minute chores.
• Missed SLAs go unnoticed until partners stop sending patients.
• Navigator cases aren’t tracked cleanly, so finance can’t prove value—and funding dries up.
Branded digital referral links with pre-set expectations, pricing, and SLAs.
Specific instructions, referral statuses, and internal communication tools so no deadline slips through
Real-time reporting from request to procedure so you can prove ROI or renegotiate terms.