Aggregator & Navigator Channel

The referrals that come with strings attached.

Care navigation platforms and digital health companies steer millions of referrals each year. With Hatch, your practice becomes their go-to by offering fast-track access, real-time updates, and clear proof of value

Channel Oppurtunity

The new gatekeepers of specialty care referrals.

Digital aggregators and employer-backed navigators now shape where millions of patients go. These partners prioritize SLAs, transparency, and outcomes. And they drop specialists who can’t deliver.

Specialty referrals are a market
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The navigation platform market is valued at $10.1B, expected to reach $24.8B by 2034 (8.5% CAGR).1
These platforms steer millions of patients
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Accolade alone manages over 14M member encounters/year; Quantum Health sees 80% household engagement.2,3
Employers have bought into their value prop
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Marketplace steerage can cut 27% off common services, shifting care toward lower-cost, SLA-compliant partners.4body

Bottom line: employers are actively shopping for provider partners who can reduce high-cost specialty claims and prove it with data.

Winning Aggregator & Navigator referrals

Excellence in the last mile of complex specialty care  delivery.

They filter partners by hard numbers. Missing the mark risks being moved off the panel.

Faster
access

Most navigators require a consult within 48 hours. The national wait is roughly a month.5

Real-time communication

Faxed updates don’t cut it—live status feeds are table stakes.6

Lower cost of care

Navigators favor specialists with proven protocols that reduce spend by thousands per case.7

Traditional Shortcomings & Growth Blockers

Why specialty groups struggle to scale these referrals.

• Staff toggle across portals, PDFs, and email—turning simple referrals into 20-minute chores.

• Missed SLAs go unnoticed until partners stop sending patients.

• Navigator cases aren’t tracked cleanly, so finance can’t prove value—and funding dries up.

How Hatch Helps

Purpose-built tools to nail every SLA

Navigator-specific Hatchways

Branded digital referral links with pre-set expectations, pricing, and SLAs.

SLA Management

Specific instructions, referral statuses, and internal communication tools so no deadline slips through

Referral Growth Intelligence

Real-time reporting from request to procedure so you can prove ROI or renegotiate terms.