Deliver on every referral experience your team promises.
Hatch gives you the tools to manage priority referral queues, enforce SLAs, and run partner-specific workflows at scale.
Your team gets structure, visibility, and fewer last-minute scrambles.
Growth referrals don’t fit the EHR, so ops builds side workflows that leak.
Partners get special instructions, but they’re often missed or forgotten.
Ops teams chase updates with email threads and phone calls.
Track every referral, SLA, and outcome in one place.
Hatch syncs promises with workflows,tracking every referral from intake tooutcome.
Set SLAs and automate the right process for each partner.
You are responsible for delivering on referral promises, but often left out of the loop. Hatch connects those upstream commitments to downstream execution with structured workflows and live visibility.
Your team can now deliver with fewer dropped balls and fire drills.
Your team is busy. Tracking every referral should not require emails and reminders.Hatch lets you assign SLAs, route referrals by urgency, and monitor follow-through at every step.
The result is fewer escalations, smoother handoffs, and happier partners.
Most tools show intake. Few show what happens next. Hatch gives you live dashboards that track referral volume, resolution time, and SLA performance.
Now you can adjust workflows based on real data, not gut feel.