Employer Channel

Partner directly with employers to reduce cost and deliver better care outcomes

The traditional system has given employers an uncontrolled cost problem. You can give employers direct access pathways to get employees to the right specialist faster–and save money by doing it.

Channel Oppurtunity

A 178-million-member market that’s pouring cash into specialty care.

The largest referral pool is still largely untapped
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U.S. employer-sponsored plans cover ≈178M Americans—making it the single largest referral pool in healthcare.1
Spcialty care spend is eating the benefits budget
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Companies will spend $1.3 trillion on health benefits in 2025, and specialty care (cancer, MSK, cardio, GI, neuro, derm) drives the fastest-growing slice of that bill.2
Investors are betting on employer access
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Investors bet $10.1 billion on U.S. digital-health startups in 2024, with benefit-navigation and employer solutions among the hottest segments—proof HR budgets are shifting fast.3

Bottom line: employers are actively shopping for provider partners who can reduce high-cost specialty claims and prove it with data.

Winning employer referrals

Employers steer workers to providers who deliver access, convenience, and white-glove service.

CFOs & HR teams now design plans focused on directing employees to centers of excellence, high-value, low-cost providers, Direct primary care, and virtual specialty care in an effort to control costs.

Immediate
access

Average wait time for a new specialist visit has ballooned to 38 days.

Seamless
convenience

69 % of Americans will switch providers for more convenience—employers need partners who can out convenience ERs.

White-glove
experience

Over 90 % of patients who use virtual or concierge-style visits report high satisfaction, making VIP service a retention play for employers.

Winning employer referrals

Why most specialty groups still miss the employer wave.

• Most practices lead with quality, but employers are looking for fast access, clear entry points, and measurable value.

•Manual intake and inconsistent workflows make it hard to deliver a reliable experience or scale the relationship.

• Without referral tracking or a clear owner, it’s nearly impossible to prove ROI or sustain momentum.


How Hatch Helps

You already treat their employees. Make the relationship official.

Gated Access Pathways

Verify company and member ID up-front, then surface only the services an employer subsidizes.

SLA-powered Referral Workflows

Auto-route requests and track time-to-care so every 24 or 48 hour promise is met.

Referral Journey Intelligence

Real-time dashboards translate each referral into saved days, dollars, and avoided claims—fuel for renewal talks.