The referral growth platform for specialty care groups.

Traditional referral management tools stop at intake and processing. 
Hatch is the only platform built for proactive referral growth.

Use it to:


  • Win referrals from modern sources like employers, digital marketplaces, DPCs, or care navigation platforms.
  • Manage referral workflows tailored to partners or channels.
  • Grow smarter with intelligence tools to see where patients come from and what partners and channels are worth it.

Tomorrow’s referrals aren’t guaranteed. Let’s go win them.

Ways to use Hatch

For Consumers

24/7 chat guidance

Engage with patients in self-directed care journeys.

For Aggregators & Navigators

Priority referral lanes

Create fast lanes for referrals that come with a catch.

For Employers

DTE access Program

Deliver VIP experiences for select, local employers.

For Aggregators & Navigators

Worker’s compensation

Route WC referrals directly into optimized workflows.

Why Hatch? Why now?

The referral landscape has changed. Consolidation, employer steerage, and digital aggregators increasingly control access to specialty care.

To compete, specialty groups must move beyond intake forms and reputation alone.

Hatch replaces the chaos of stitching together digital front doors, referral management tools, and EHRs/PMSs—with a single platform built for proactive referral growth.

The Problem

You want to grow beyond traditional referral streams.

But existing tools and playbooks are built to passively receive and process referrals, not compete for and win them.

This is Referral Blindness–the inability to see, understand, or act on referral opportunities.

Referral relationships live on the physician level, not business level–a strategic gap needing new tools and approaches.

Modern referral sources want reporting you'd struggle to create with your current EHR-native solutions.

Offering potential partners an experience beyond great care alone would mean stitching together tools never meant to work in sync.

How Hatch helps you drive proactive referral growth

Practice Differentiation

Stand out to partners who have options

Most referral tools only help you process referrals. Hatch helps you win them. Our platform gives you the visibility, structure, and control to grow high-value referral channels with confidence.

  • Priority referral lanes
  • Partner-specific portals
  • Secure Chat & Video
Learn More

Channel Development

Build new channels.
Diversify referral streams.

Relying on traditional PCPs for referrals has become risky business. With Hatch, you can stand up dedicated programs across high-value channels:

Employer
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Concierge access and verified employee entry
Consumer
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24/7 chat guidance, second opinions, and digital consults/assessments
Aggregator/Navigator
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Route complex referrals into fast, trackable workflows

Referral Growth Intelligence

See what’s working–
and scale it.

Most groups don’t know which partners or offers actually move the needle

  • Partner & channel dashboards
  • Referral source attribution
  • SLA compliance reporting
  • Exportable data & reports
Learn More

Dive into proactive referral growth.

The New Referral Growth Game

June 12, 2025

Why Referral Blindness Has Become the Top Specialty Referral Growth Blocker

June 12, 2025

The 5 Channels That Drive Modern Specialty Referral Growth

June 13, 2025
View All Posts

Referrals aren’t guaranteed.
Growth isn’t accidental.

Hatch gives your team the platform and playbook to grow referrals on purpose—across every channel, partner, and campaign.

FAQ

What is Hatch, and who is it for?
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Hatch is a referral growth platform purpose-built for specialty care groups. It’s designed for leaders who know that waiting for referrals isn’t a growth strategy—and want to compete more strategically in today’s fragmented, high-stakes healthcare landscape.

What are use cases for Hatch’s referral growth platform?
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Hatch helps you launch access-based offers designed to drive referrals across key channels.

Use cases include:

  • 24/7 Chat Guidance: Engage self-directed consumers with always-available clinical triage
  • Gated Employer Access: Offer benefits-verified access for covered employees
  • VIP Referral Lanes: Deliver priority access and fast scheduling for high-value referrers
  • Second Opinion Offers: Let patients or partners request targeted specialty consults
  • Waived Pre-Collections: Package financial incentives for employer or plan-based referrals
  • After-Hours Care Pathways: Guide injuries sustained after 5 PM into structured follow-up
  • Navigator Bundles: Route referrals from digital health or care navigation partners into pre-set workflows
  • Physician Backdoors: Empower your doctors to offer VIP access to trusted contacts via mobile links

And more…

Each of these use cases connects directly to your intake workflows, SLA tracking, and referral intelligence dashboards—so you can scale what works.

How does the referral growth platform work?
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Hatch helps you turn practice access into a differentiated product to win high-value referral relationships across modern channels.
You can:

  • Create tailored referral pathways (Hatchways)
  • Manage structured partner agreements and SLAs
  • Track what’s working across every channel and campaign—all in one platform
What problems does Hatch solve for specialty groups?
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Hatch solves a problem we call Referral Blindness—when you don’t know where your best referrals are coming from, can’t prioritize key partners, and can’t prove what’s working. This leads to missed growth, wasted marketing spend, and informal referral workflows that don’t scale.

Which modern referral channels does Hatch support?
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Hatch helps you grow referrals across modern and traditional channels:

  • Employers
  • Digital health platforms and care navigators
  • Direct primary care groups and independent PCPs
  • Community outreach & influencers (e.g. schools, coaches, ATCs)
  • Consumers through self-directed digital access
How is Hatch different from referral management or my EHR/PMS?
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Most referral tools were built on the idea of processing.

Hatch is for winning referrals.

  • Partner-focused, not just patient-focused
  • Built for B2B channel growth
  • Able to productize access with tools your EHR or PMS can’t offer
What does proactive referral growth mean?
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Proactive referral growth means winning referrals—on your terms. Rather than passively receiving them, you're creating structured access offers that make it easy for key partners to send patients your way, then tracking what’s working so you can do more of it. This is a mindset shift we’ve seen across the industry and our customers that recognize they need to compete for and make offers to win referrals in competitive markets.

Will Hatch integrate with our EHR and workflows?
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Yes. Hatch integrates with your EHR to:

  • Look up or create patient records
  • Push referral notes and chat documentation
  • Track appointment and outcome data for attribution

We work alongside your existing systems, not against them.

Is Hatch secure and HIPAA-compliant?
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Yes. Hatch is built from the ground up for healthcare compliance. We follow strict HIPAA protocols to protect PHI, ensure secure data handling, and enable safe sharing with referral partners.

Can I talk to a customer reference?
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Yes—once we’ve confirmed there’s a strong mutual fit. We want to protect our customers’ time, just like we will if we earn your business. After we’ve explored your goals and how Hatch could support them, we’re happy to connect you with a peer who’s grown with us.